ISO 20000-1:2011 defines the Information Technology Service Management System. ITSMS is focused to deliver the set of services to the IT sector. It helps to improve the Service Level of the organizations. Such as Response time, availability. ITSMS is also helps to improves IT business.
Benefits Of ISO 20000-1:2011 Certification
- Enhanced the business productivity.
- Improves the business relationships.
- Improves service quality.
- Provides the continual improvement.
- Develops trust factor between IT and the client.
- Promotes risk management.
- Helps to retain clients.
- Earn more business.
- Avoid the costly damages and improve delivering services.
- Improves employees focus on the work.